About italktravel Glynde

“Personal service is the key goal for our award winning team”

Located at the Historic Glynde corner and established in the area for over 35 years, italktravel Glynde (formerly known as Jetset Glynde) continues to provide the same exceptional customer service that has given our agency a proud name in our industry & neighbouring areas.

Our long standing relationships with our clients begin with our specialized personal service for our growing retail and commercial clients.

Our award winning team of extensively travelled and knowledgeable staff both domestic and International are instrumental in our success, enhanced by our ongoing long term relationships, built over our years in the travel industry, with key airlines, wholesalers, tour companies and hoteliers.

We are also honored to have the pleasure in arranging travel for a number of schools & colleges along with various sporting, social and educational organizations both, domestic and International. 

As in all industries, the key to a successful business is professionalism, trust and knowledge, key factors that we have always instilled in our work ethics. 

“Our arrangements have given our agency a reputation for hassle free organization and memorable holidays for our clients; no arrangements are too big or too small”

If, we have had the pleasure of dealing with you in the past, we thank you for your continued support and look forward to welcoming and assisting you in our bright new office for your future travel plans, both domestic and international. If you are new to our agency, we look forward to hearing from you, to assist in your dream holiday or business journey.

Meet the Team


Hi I'm Carmela Matricciani, International Travel Consultant.

I have had the pleasure of working in the travel industry for over 30 years. italktravel Glynde have allowed me the flexibility to work on a part-time basis to enjoy both work and family time. 

The travel industry can be very challenging however still exciting.  During my time in the industry I have been given many opportunities to experience destinations such as USA, Europe, Asia, United Arab Emirates  and Australia. There are still so many places on my bucket list that I would love to visit in the future with my family.

The most rewarding part of being a Travel Consultant is organising a client’s itinerary and making it a reality ! 

I look forward in planning your next holiday ! 



Hi my name is Lisa Ruggiero, International Travel Consultant

I have been in the travel industry since 1993. I have gained valuable experience as an International and Domestic Travel Consultant in all fields of the Travel Industry, Retail and Corporate.

I have had the pleasure of visiting Disneyland both Anaheim and Orlando, cruise the Bahamas, see the bright lights of Las Vegas, New York and relax on a number of beautiful beach resorts.

Call me for an appointment, so I can help plan your dream holiday.


Hi, I am Sarah James, Domestic Travel Consultant

I have had the pleasure of starting my travel industry career in 2007 with italktravel Glynde (formerly Jetset Glynde).  It is a very exciting industry with many great opportunities. 

In addition to organising and planning my client’s Australian holidays I also can assist with planning your trips to Asia and Hawaii.  These are all fantastic destinations for families, singles and young couples.  I can also assist with group itineraries and plans.

I enjoy attending sporting events and love tennis, especially the Australian Tennis Open Championships, which I have travelled to Melbourne for several years to attend.  Whilst in Melbourne I indulge in my second love shopping and have visited extensively the many different precincts and markets.  

I have had the privilege of visiting Hawaii, Bali, Phuket as well as destinations within Australia.  I’m looking forward to visiting more overseas destinations in the future.

I look forward to hearing from you soon, so that I can assist you in planning your next holiday. 


Hi, my name is Carmen Apruzzese, International Travel Consultant.

I have been in the travel industry since 1991.

Through my years in the industry I have been fortunate enough to travel extensively through Europe, USA, Asia and parts of South America and gain a multitude of experiences through the various cultures which has enriched my knowledge and allows me to pass this on to my clients.

I thoroughly enjoy what I do and each individual itinerary I prepare for my clients gives me a sense of excitement knowing they will be experiencing something special.

I look forward to assisting you with all your travel needs.


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Hi my name is Durdica (Julie) Hosu, International Travel Consultant

I have worked in the Travel Industry for 9 years as a Retail Travel Consultant.

I love travel and love organising trips for my clients. I have visited quite a few places. My favourite destination was the mystery of Ancient Egypt.

I have also travelled to Hong Kong, Thailand, Singapore, Malaysia, Bali, USA, Mexico, Dubai, Abu Dhabi, Vietnam, New Zealand, Pacific Island Cruise  and of course the wonderful Europe.

Being born in Croatia, my expertise is booking for Croatia and surrounding regions. I look forward welcoming and assisting you with any future travel plans! 

Meet the Directors


Over my last 25 years in the travel industry I have worked in 3 different areas of the industry, retail, corporate, wholesale & with this experience it has lead me to become an agency owner.

Over the years I have had the privilege of visiting UK, Europe, USA, Hawaii, New Zealand, Fiji, Bali, Singapore, Malaysia, Hong Kong, China, Vietnam, Pacific Island Cruise, Thailand, Dubai , Argentina, Turkey, Jordan, Israel, Lebanon, Mauritius, Bahamas & most of Australia.

I look forward to seeing more of the world & helping you to plan your next itinerary, so you can enjoy your travels as much as I have enjoyed mine.


Hi I’m Rick Pirone, International Travel Consultant

I’ve worked in the Travel Industry for 25 years as a Retail Travel Consultant. 11 years ago I joined italktravel Glynde as a director.

Through the years I’ve been fortunate enough to travel extensively throughout the World. I’ve been to the West Coast of America, Mexico, Europe, Asia and Australia.

Each place I’ve visited I have enjoyed. A few places I must mention are Dubrovnik in Croatia, The Amalfi Coast in Italy and Regional France.

I get satisfaction putting people’s itineraries together and hearing about their experiences on their return. 


Hi my name is Mark Carosi, International Travel Consultant

I have been involved in various aspects of the travel industry since 1982.

During my time in travel I have had the pleasure of working in both retail and the airline industry with UTA Airlines,  Lamberto Travel & Malaysia Airlines.

The key to a successful business is professionalism, trust and knowledge, factors that I have always instilled in my work ethics. My guarantee to you, is to continue to fulfil your travel needs and pass on my wealth of knowledge providing competitive airfares and packages, in all facets of travel services, business or pleasure.

I thank you for your continued support and look forward to welcoming and assisting you with any travel needs. I look forward to your call, to assist you in your dream holiday. I look forward to meeting you soon.